Still not satisfied with your purchase? Or is it broken? And does your return meet our return conditions? Then we will refund the order value as soon as possible. The shipping costs of the return shipment are for your own account.

Return conditions

If you want to return a product, it must meet the following conditions:

1. The return is requested within the legal 14 days after delivery and sent to Video Game sneakers

2. The product is in the undamaged original packaging and packed in a shipping box

3. The product must be returned in its original condition, if a product is damaged and / or dirty, the return will be accepted but a fine of € 40 will be deducted. The remaining amount will be transferred to the account used to pay.

4 Enclose the original Video Game Sneaker invoice that you received with the package.

5 Name and account number of the account to which the return amount should be transferred (note this on the original invoice) and the reason for return

You can then return the products at the following return address:

Video Game Sneakers Mailing address: Statensingel 17 2805 BE Gouda

After we have received the product from you, we will review the situation and keep you informed of the return status.