FAQ

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MY SIZE IS NOT AVAILABLE

Sometimes we are able to get restock. We advice you to follow us on our social media channels.

Feel free to send us an email to get information on the product you are looking for.

CAN I CANCEL MY ORDER?

You can cancel your order within 60 minutes by emailing us.

WHERE CAN I CHECK THE STATUS OF MY SHIPPING?

You will receive an email with your track & trace code when the product is shipped out.

MY PRODUCT IS DAMAGED AT RECEIVAL

We are sorry to hear that! Please send us an email with pictures of the product to: info@videogamesneakers.com